| How do I find
products ? You can use the menus across the top of
the page and down the left hand side. All the product categories are listed
down the left hand side. Just click the category that interests you. Across
the top of the page are the navigation links for the rest of the site.
There is also a search box located on the left and a
search link in the top menu. This will enable you to look for specific
products or items.
How do I place an order ?
Each item will have an add button and qty box next to it.
Simply enter the qty you want and click the add button. This will add the
item to your Shopping Cart. Once you have all the items you want then click
the checkout link in the top menu. on the left Mini Basket or on the view
cart page. Then just follow the instructions.
How can I pay ?
We accept many forms of payment. Credit Card, Charge Card,
PayPal, NoChex, Cash, Cheque, Bank Transfer (TT) or Deposit.
Credit/Charge Card: This does not need much
explaining. If you have a Credit or Charge Card then this is the most
efficient and speediest method of payment. We can take Visa, MasterCard,
American Express Switch and Solo.
PayPal: PayPal payments are in US Dollars and the
checkout will convert the value from UK Pounds to US Dollars. There is a $2
charge for this to cover the difference between currency buy and sell rates.
Just go through the checkout as normal choosing the PayPal option. At the
end you will have a link straight to PayPal with all the sale details
already filled out. If you do not have a PayPal account and want to know
more then go to http://www.paypal.com If
the PayPal payment is not received within 3 days your order will
automatically be cancelled and an email will be sent to you confirming this.
Cash/Cheque: Either of these can be sent to us
through standard mail. Just go through the Checkout and choose the Postal
option. You will then get a page to print out to send with your order. There
is also a £4 charge on foreign currency to cover exchange fees. Once the
payment is received and cleared your order will be sent. If your payment is
not received within 21 days then it is automatically cancelled.
Bank Transfer/Deposit: You can pay straight into
any branch of Barclays if you are in the UK or you can send a Bank Transfer
if you are outside the UK. Just email for details if you want to do a bank
transfer.
How do I cancel an order?
You can cancel your order at anytime before it has been despatched. Just
fax us or send an email to cancel the order. A fax will
be the fastest method but emails are checked regularly through the day.
How long until my order
ships?
If your order is received overnight or anytime up until around 2 pm then
the order should ship that afternoon as long as the items are in stock. If
your order is received after 2 pm then it will usually ship the next working day.
What about returns?
All goods are covered by 12 months back to base warranty unless otherwise
stated. If you need to return an item then first email
sales@interesting-devices.com
so we can determine if it needs to come back. Then simply send it to the
above address with a covering note and your details. This is very important. |